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HP Recommended

I recently purchased an Omen Laptop from a good friend and love the overall aesthetic and function of the unit all around.

Though i have had an issue with the light up keyboard not saving/ turning off the animation i set for it in Light Studio. Noticed it one day when turning the unit on that the keyboard back light was off, so out of curiosity, i hit the fast key (FN, F4) and the static option turned on, nut no animation. I continued to open up Light Studio, and to my surprise, the computer highlighted showed that it still had my animation chose. He had never had such a problem, so we are both at a loss

The animated back light is not needed as the static option works fine, though it would just be nice to have it all working 100% or at least know what to do when it happens, that is once I'm able to fix it currently.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Please follow these steps, and let us know if it could be fixed or not:

  • Close Omen Gaming Hub and Light Studio
  • Open Task Manager, and kill (End Task) LightStudioHelper
    SYLee1071_0-1640248433528.png

     

  • Launch Omen Gaming Hub and Light Studio again

View solution in original post

2 REPLIES 2
HP Recommended

Hi, Please follow these steps, and let us know if it could be fixed or not:

  • Close Omen Gaming Hub and Light Studio
  • Open Task Manager, and kill (End Task) LightStudioHelper
    SYLee1071_0-1640248433528.png

     

  • Launch Omen Gaming Hub and Light Studio again
HP Recommended

It seems that this has worked, though, is the light studio something I’m supposed to keep open or can I close out of it now that the animated lights work again ? 

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