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- HP Community
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- Notebook Hardware and Upgrade Questions
- Pavilion 15-ck can't detect NVMe SSD

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05-14-2023 03:38 PM
A NVMe SSD does not use the Intel SATA controller driver.
It uses a NVMe controller.
I have zipped up and attached the latest Intel storage controllers that are supported for your notebook's chipset, below.
17.11.3.1010
Unzip the attached files to their folder and copy the folder to a USB flash drive.
When you get to the screen where Windows cannot find any drives, click on the Load driver option, browse to the driver folder with the storage controller drivers.
If you check the box, it will only include the compatible driver.
Click next, and hopefully Windows will install.
I don't know how you would be able to upgrade the drive's firmware if the drive can't be found.
05-14-2023 03:42 PM
Here might be some interesting stuff, but it is above my knowledge level...
https://winraid.level1techs.com/t/intel-rst-premium-new-storage-controller-bios-option/32221/11
05-14-2023 04:48 PM
Thanks for this driver! I will try it tomorrow, too late now....
I think you are on to something! "PCIe RST Premium Controller" is very promising 🙂
I didn't see anything about PCIe in my version, just SATA.
When I try to find the drivers by HP support for 15-ck004no the last version listed was 16.8.3.1003 Rev.J
How did you find out 17.11.3.1010 was the latest supported?
I found 17.11.3.1010.2 from 4/14/2023 on Intel support site, see below, probably same as you, or?
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It seem my computer 16.8 drivers has reached end-of-life with (in 17.8 versions), and looks like Intel are suggesting to use 17.9.1.1009 or later for Intel 8th generation (like mine). So your 17.11 drivers seems promising!
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The Intel® RST 17.8 driver package was the last to contain the applications above. Starting with the Intel® RST driver 17.9.1.1009 and later, a new installer will be used to assist users with the following tasks:
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- If on the other hand, you have an Intel 8th Gen platform or greater, you should use the new installer and new Intel® Optane™ Memory and Storage Management application to be able to manage RAID and the Intel® Optane™ Memory (as applicable). Support for new features and capabilities will be done only to this new installer. To know the specific Intel® RST installer to use according to your Intel platform generation, see What Intel® Rapid Storage Technology Driver Is Supported on My Platform?.
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https://www.intel.com/content/www/us/en/support/articles/000055419/technologies/intel-rapid-storage-...
https://www.intel.com/content/www/us/en/download/19755/intel-rapid-storage-technology-driver-install...
05-14-2023 05:36 PM
The files in your zip (17.11.3.1010) are from 26/12 last year, and all files in one folder.
The files I found (17.11.3.1010.2) are from 18/12 last year and in several folders.
All your files seem to have identical size as the ones I found, but my folders contain some extras.
I guess we have the same version anyway , right?
05-14-2023 05:56 PM
Should I use the newest from Intel, or yours from HP?
how come HP had it, but it is not showed for my computer?
---------------- Last resolved issue from Intels pdf --------------
Removed “f6vmdflpy-x64.zip” package from this version and recommend to refer “readme” to extract driver files using Installer “SetupRST.exe”
05-15-2023 06:33 AM
I need some tactic of the clone order:
Seagate Wizard tells me to bring out the old disc put in an external cabinet, insert the new disc and the run a usb-disk to boot the cloning software at startup. I am a bit unsure I can get that tool to initialize the drivers, unless I start with fresh Windows USB-stich and install the driver, then abort (shut down?) and the restart with the cloning stick.
The simplest for me would be:
To install the new drivers on my current SATA SSD from Windows, and then clone it still in Windows, then shut down, and replace the disk an startup again, that would be the easiest, right?
How come Seagate specifically say the new fresh disk must be in my computer before cloning?
Risk:
With my preferred approach, is there any risk with the new drivers?
Because if so I can "mess" my original disk...
How do I secure a restoration point?
(I tried yesterday to restore on the new disc, but of course it didn't work w/o the correct disk driver. So I have not been able to test my "rescue tactic" in case "mess" up. It is always nice to test before any disaster happens...)
05-15-2023 06:41 AM
Unfortunately, I don't know because I rarely clone drives.
However, when using the free Macrium Reflect utility, I have cloned the original disk's contents while the original disk was installed to the new drive via a SATA to USB cable.
In your situation with the Seagate software, don't know why you would have to install the new drive in the PC and the old drive in an external USB NVMe enclosure.
The updated storage controller drivers shouldn't mess up the notebook.
Worst case scenario is when you run the IRST software, it will tell you that the platform is not supported (and it should be supported).