Pavilion X360 Screen Popping Out

[SUNSHINE103]

this is a link to the group:

please all join we need to find a good amount of people to file the lawsuit and talk to the media. I used to do PR , we just have to find enough people and i'll do the rest.

[Kumar0307]

@SUNSHINE103, Welcome to the HP Support Community!

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here:

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

Thank you for visiting the HP Support Community.

Hope this helps! Keep me posted. 

[user9716]

Actually we alll have concerns... so what’s the plan to assist everyone ?

[GCPB]

Hi!

Pls forward the HP solution .

I have the same issue with my 360.

Can you recommend a legit HP service center in Manila, Philippines?

I have been looking at different service centers but they have no available screen replacement..

[bharathz24]

My pavillion 360 too has screen popping out. Local service center says only solution is to replace entire screen. Is it so? why should i spend a fortune to rectify what is clearly hardware failure by HP?

[LaptopOwner123]

My screen is also popping out on my Pavillion X360. Everyone on this post is referring to the bottom right side of the screen popping out. It is apparent that this is an obvious manufacturer issue and should be covered by the manufacturer. HP customer service, please contact me on the steps needed to resolve this issue. 

[Kumar0307]

@LaptopOwner123, Welcome to the HP Support Community!

As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service options available for your Notebook. 

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[norths03]

I've got a HP Elitebook x360 1030 G3 which cost over $2k new and my screen is popping out in the lower right corner exactly the same as everyone else.  That shows that it's not limited to just Pavilion or Spectre x360 models but is a manufacturer defect that is affecting the entire x360 line.  I'm up for whatever class action is necessary to get HP to step up and do the right thing.  

[SUNSHINE103]

No one sent me message. the only thing i was offered is to pay for a repair. Hp should at least be respectful and charge us something reasonable. like the cost of the part . how is this reasonable they are trying to profit from a manufacturers defect they caused.

Maya

[SUNSHINE103]

anyone that has the same issue please join my facebook group:

I used to do PR and my husband is a lawyer. we can def do something about it. notice the screen pops out only on the right corner for everyone. 

Maayan