Pavilion hinge failure ... again

[Nikki31]

Hi, the left hinge  on my Pavilion laptop failed last October so HP mended it free of charge because it was still under warranty.  Now, less than a year later, it has failed again, two screws have simply fallen out of the casing, so the screen and keyboard sections are coming apart - despite only having moderate use.  

Will this keep happening and will HP commit to paying for the repairs?  It’s sad because I paid a lot of money for this laptop and I can see from other threads that this is a common problem. 

Thanks.

[rick-s · Accepted solution]

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