02-25-2017 02:45 PM
Is there a Microsoft Precision Touchpad compatible driver available for the Spectre x360? The regular Synaptics driver doesn't have the same range of gesture options that are available to pointing devices that identify themselves as Precision Touchpads. Coming from an Apple laptop, the limited touchpad gestures are very noticable and will likely lead to me returning this laptop and waiting for the Gen 2 Lenovo X1 Yoga.
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02-26-2017 03:46 PM - edited 02-26-2017 03:48 PM
Good Day! Welcome to the HP forums.:) I understand that you require assistance regarding Microsoft precision drivers for the touchpad of your unit. I will be a delighted to assist you. 🙂
Great description of the issue before posting. Kudos to you on that score. 🙂 You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 🙂
For better clarity and to assist you better I would require more information regarding this.
- When you say the touchpad gestures are limited could you provide more information about it?
- Have you installed the touchpad drivers from device manager and updated the latest one from the HP support site?
For now please uninstall the touchpad drivers from device manager.
Then update the bios, chipset and touchpad drivers from http://hp.com/drivers and follow the on-screen instructions.
Please check this link out for further assistance and try to perform the required steps to try and correct the situation: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/New-Spectre-x360-15-quot-Great-...
Then check if this does the trick for you.
These drivers are provided by the manufacturer and they have not provided Microsoft drivers for the same
Hope this helps. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll always be there to assist you. 🙂
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂
Take care now and have a splendid week ahead. 🙂
I am an HP Employee
04-27-2017 04:44 AM
I'm sure he, like me, has the latest drivers for his device. That's not the problem. We want the precision touchpad options available for Windows 10--specfically the creators update. We don't want the synaptic touchpad software.
Please update the drivers to allow Windows to consider this touchpad as a precision touchpad. The synaptic gestures are way too limiting.
Again, most of us have the latest drivers, but we want Windows to see the touchpad as a precision touchpad.
09-02-2017 04:10 AM
I agree with this. I know it is possible, as there are already hacks out there if you search for enabling the precision support on the current touchpads.
HP, you NEED to give us a driver that enables the MS precision touchpad mode. I know it is possible, I can prove it. You need to support this officially.
09-07-2017 07:59 AM
Here you go!: https://superuser.com/questions/921215/is-there-a-way-to-force-windows-to-use-precision-touchpad-dri...
It should be noted though that every time HP approves a synaptics update and forces it through windows update that you have to completely uninstall the driver, re-install it and then follow this tutorial again.
HP, fix this. Give us a precision touchpad. I will continue to hack around your crap until this is fixed.
09-07-2017 08:44 AM
09-07-2017 08:57 AM
Just FYI, I am currently having an issue where Windows update is forcing the latest Synaptics drivers on me at midnight, thus completely breaking the touchpad by morning, forcing me to re-install the drivers and apply my fixes.
I am currently attempting to impement a group policy fix found here: https://superuser.com/a/959706/192192. This should completely prevent ANY changes to the device driver. So hopefully my fix sticks after this.