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‎05-05-2026 01:15 AM

HP Recommended

I am using an HP laptop that currently supports only 2.4 GHz Wi-Fi. I understand that it does not support 5 GHz connectivity.

I would like to know if it is possible to upgrade the Wi-Fi capability by replacing any internal component (such as the Wi-Fi card) through an authorized HP service center.

Could you please help me with the following:

  • Whether my laptop model supports upgrading to a dual-band (2.4 GHz + 5 GHz) Wi-Fi card
  • If such an upgrade is officially supported by HP
  • Approximate cost and availability of the required parts
  • Nearest authorized HP service center where I can get this done

Please let me know if you need my laptop model number or serial number for further assistance.

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2 REPLIES 2

‎05-05-2026 04:24 AM

HP Recommended

Hello @abcaaditya41 ,

 

Welcome to the HP community.

 

It would help if you could specify the model. Then other volunteers can answer.

 

This is just a Peer-to-peer community forum and not HP Support. We are all just Volunteers.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎05-05-2026 06:50 AM

HP Recommended

@abcaaditya41 

 

You would have to replace the Wi-Fi card yourself or take the notebook to your local PC repair shop.

 

HP would not do the work for you.

 

I can't provide any more info than that until you provide the full model number or product number of your notebook.

 

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

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