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Common problems for Battery
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user134
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Message 1 of 4
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RTS/Cmos battery replacement

HP Recommended
hp-14-dk1003dx
Microsoft Windows 10 (64-bit)

My computer doesn't turn on for a few days and then after that it works for a few hours. Whenever it starts working it says something about a Cmos reset. I have tried to locate the cmos battery to replace it but can't find it I already tried to replace the normal battery and that worked fora  few days and then stopped. I don't know what to do my computer is a hp-14-dk1003dx. 

3 REPLIES 3
resistencia
Level 7
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Message 2 of 4
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HP Recommended

Dear @user134 

 

The RTC battery is incorporated into the normal battery.

 

If you have already exchanged it for a new one. Try entering the BIOS by pressing the F10 key several times, then press F9 (default values) and then F10 save. Check if the error is no longer displayed.

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user134
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Ok, I don't see CMOS reset screen but I don't know if it fixed the problem of it not working correctly.

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resistencia
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Probably the problem is solved if there is more CMOS error, it happens that the BIOS sometimes does not make a good reading when changing the battery.

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