RTS/Cmos battery replacement

user134 · ‎12-23-2021

My computer doesn't turn on for a few days and then after that it works for a few hours. Whenever it starts working it says something about a Cmos reset. I have tried to locate the cmos battery to replace it but can't find it I already tried to replace the normal battery and that worked fora few days and then stopped. I don't know what to do my computer is a hp-14-dk1003dx.

resistencia · ‎12-24-2021

Dear @user134

The RTC battery is incorporated into the normal battery.

If you have already exchanged it for a new one. Try entering the BIOS by pressing the F10 key several times, then press F9 (default values) and then F10 save. Check if the error is no longer displayed.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

user134 · ‎12-24-2021

Ok, I don't see CMOS reset screen but I don't know if it fixed the problem of it not working correctly.

resistencia · ‎12-24-2021

Probably the problem is solved if there is more CMOS error, it happens that the BIOS sometimes does not make a good reading when changing the battery.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

Create an account on the HP Community to personalize your profile and ask a question