Ram upgrade Notebook 14-dk0002dx

[wagonis]

Same here, just bought this laptop 3 days ago and decided it needed more RAM, bought a PNY 8GB stick from Amazon, cracked the laptop open and found the extra RAM slot.  System now showing 12GB RAM with 11.5GB available.

https://www.amazon.com/gp/product/B07YNGGV8G/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

[praveen196]

@bbuckner2003 & @wagonis Welcome to HP Community!

I understand that you would like to upgrade the ram.

Do not worry. I will assist you in this matter.

Your laptop Supports up to 16 GB of system RAM in the following conƭgurations Please see the manual.

● 16384 MB (8192 MB × 2)

● 12288 MB (8192 MB × 1 + 4096 MB × 1)

● 8192 MB (8192 MB × 1 or 4096 × 2)

● 4096 MB (4096 MB × 1)

Note: Memory is non-customer accessible/non-upgradeable.

Part numbers:

• 4 GB 820569 - 005
• 8 GB 820570 -005 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or alternatively, Contact HP for setting up an order/service via phone support   

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[britches]

and your saying that you have the dk002dx? hp laptop 14?? as stated on hwinfo and all other programs that check this stuff the laptop has two....and never have i ever owned a pc in which i could install faster memory on...but any how gonna open it up tomorrow when my ol lady isnt using it for school....

[britches]

I REALLY DONT UNDERSTAND THE LOGIC OF YOUR FALSE ANSWERS?!?! you literally told me a month ago that this EXACT LAPTOP has ONLY 1 ONE ram slot to use for upgrades and supports only 8gb of ram!? which is it 8 gb for the notebook 14- dk0002dx or what you listed to the other two guys who said they know it works for 2? and that hp doesnt want us doing it ourselves? i am really not understanding why you give two different answers for the same question about the same pc to 3 people, 2 of which got the same answer...

[wagonis]

I wouldn't sweat it Britches, sometimes their docs get updated and some times they truly might not know.

But trust me when I tell you there ARE 2 slots and the room for an additional hard drive if you choose to add one.  Have fun 🙂

[britches]

I can confirm there are TWO ram slots for this laptop as I pulled my wife's apart this morning.  Attached an image for anyone in doubt bc were not hp techs lol. Thanks fellas for the help glad I checked before buying one dimm.

 

[britches]

i truly wished you would UPDATE your response to this post as its not at all correct for this laptop in general. yes im uploading this photo

 PROOF HP Notebook - 14-dk0002dx ram slotsx2

[RichMAC1]

@BH - sorry but I believe you are incorrect. I just purchased an HP 14-DK0002dx with the AMD A9-9425 processor (have it apart in front of me) and there are two RAM slots, not one. I did look at the manual you have listed and there seems to be a discrepancy . I pulled the existing RAM from the slot and it has the following label - 4GB 1RX16  PC4-3200AA-SC0-11 on it. I am assuming that it is 3200MHz

[RichMAC1]

Your answer is incorrect. I have this exact same laptop disassembled in front of me and it has two slots for RAM, one with the 4GB card from the factory installed and the other one empty. Numerous people on YouTube have added a second RAM card to the second slot and the laptop identifies it with the correct total memory of both combined.

[RichMAC1]

it would have been helpful if your reply was written in English but I think you are saying that you believe the laptop has two slots for RAM and I agree with you. I opened mine up, found 2 slots, with only one being used (4GB RAM installed from HP).  There are a number of YouTube videos with people upgrading their RAM on this exact same model by adding additional RAM to the unused slot and it works. Looks like this guy and the HP manual are incorrect.