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‎07-28-2019 11:16 AM

HP Recommended
Product: J0B00EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

0951A41B-F270-430A-B9C7-C3534B2FBCE8.jpeg

 


Dear Sir or Madam,

I’m looking for replacement parts for my hp envy laptop that has a broken base cover and hinge supports with a missing base cover screw at the end shown in the above picture. Below are the laptop and requirement details

Laptop:
HP ENVY 15” TOUCH SMART
Model:  J00B00EA#ABU 15-j181na
Parts required:
Top cover, base cover with screws and hinges

Kindly let me know where I can buy these parts.

or any solution to fix the issue is most welcome.
Thanks in advance.

Regards,
Haroon

Sent from my iPhone

1 person had the same question
2 REPLIES 2

‎07-28-2019 02:27 PM

HP Recommended

@HaroonSTR 

 

Well, bad news, no available part numbers as shown

 

     http://partsurfer.hp.com/Search.aspx?searchText=J0B00EA

 

Regards.

BH
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‎07-29-2019 11:15 AM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
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