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‎06-21-2016 07:16 PM

HP Recommended
Product: HP Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

In my brand new laptop the right-click suddenly stopped working (for context menu or any other purpose), while I was working with Excel 2010. I checked with Word 2010 and then also with Open Office: there is no right-click working with any of them, be it Microsoft or not. I've spent more than 5 hours looking for a solution, I've made a Repair of MS Office 2010, I've looked for answers in chats - but nothing seems to work. I suppose it has something to do with the touchpad - but what??? Thanks for any hint.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2016 10:19 AM

HP Recommended

Hey @jopg,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with right-clicking on your Spectre x360 Convertible. I can help you with that, however I am going to need to know the model number first. Once I know that I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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3 REPLIES 3

‎06-22-2016 10:19 AM

HP Recommended

Hey @jopg,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with right-clicking on your Spectre x360 Convertible. I can help you with that, however I am going to need to know the model number first. Once I know that I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎06-22-2016 12:03 PM - last edited on ‎06-22-2016 12:59 PM by Retired

HP Recommended

 

I can find no model number.

What I have is:

Model:  HP Spectre x360 Convertible

[personal information removed]

Thanks!~jopg

 

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‎06-29-2016 06:54 AM

HP Recommended

You can find your model number by clicking on this link.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No
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