SSD NVME Samsung 970 EVO PLUS not detected in my hp pavilion 15-cs0xxx

[Ferian]

Hi

I have a Windows 10 installed in my hp pavilion 15 HDD. I Just wanted to add a nvme M.2 to the machine. It firstly recognized the new drive but it doesn't anymore since I restarted the computer. I've reinstalled and reboot again and again but niet. Is there anyone to help me?

[A_Gayathri]

Hi @Ferian,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Pavilion 15 was initially recognizing the NVMe M.2 drive but lost it after a restart. Here are some steps you can try to resolve this issue:

Check BIOS/UEFI Settings:

• Restart your computer and enter the BIOS/UEFI settings (usually by pressing F2, F10, F12, or Esc during startup).
• Ensure that the NVMe drive is detected in the BIOS. Look under the storage or advanced settings.
• If it's not showing up, make sure the drive is properly connected and seated.

Update BIOS/UEFI:

• Check if there's a BIOS/UEFI update available for your HP Pavilion 15. An update might improve compatibility with NVMe drives.
• You can find the latest BIOS update on the HP Support website for your laptop model.

Initialize and Format the Drive:

• If the drive is visible in the BIOS but not in Windows, you may need to initialize and format it.
• Open the Disk Management tool by pressing Win + X and selecting Disk Management.
• Look for the NVMe drive in the list. If it appears as "Not Initialized," right-click on it and select "Initialize Disk," then format it.

Update Storage Drivers:

• Ensure your storage drivers are up to date. Go to Device Manager (right-click the Start button and select it), expand Disk drives, right-click on your storage devices, and select Update driver.

Check Physical Connections:

• Power off your laptop and unplug it. Open the case and check the physical connection of the NVMe drive. Ensure it's properly seated in the M.2 slot.

Run Hardware Diagnostics:

• HP laptops often come with built-in diagnostics. Restart your laptop and press Esc or F2 to enter the diagnostic menu and run a test on the NVMe drive.

Check Windows Updates:

• Make sure your Windows 10 installation is up to date. Sometimes, updates include fixes for hardware compatibility.

I hope this helps. 

Take care and have a good day.

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