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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Screen failure

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12-22-2019 05:03 AM
After a few years of using this pc every day for school opening and closing the screen multiple times throughout the day. I´ve noticed that the two screws holding down the screen, have gone missing resulting in the plastic along the edges cracking from closing the screen and pulling up the upper part of the bottom half of the pc.
Besides that my screen has started freezing turning either all white, black or green, I've noticed how to solve it is just to poke the bottom plastic part of the screen. Is this caused because of the missing screws or is this a common failure on the screen on this model?
01-28-2020 05:35 PM
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The_Fossette
I am an HP Employee