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Razz_DK
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Screen failure

HP Pavilion Notebook
Microsoft Windows 10 (64-bit)

After a few years of using this pc every day for school opening and closing the screen multiple times throughout the day. I´ve noticed that the two screws holding down the screen, have gone missing resulting in the plastic along the edges cracking from closing the screen and pulling up the upper part of the bottom half of the pc.80097740_2520622484838099_6992508127153225728_n.jpg

 

Besides that my screen has started freezing turning either all white, black or green, I've noticed how to solve it is just to poke the bottom plastic part of the screen. Is this caused because of the missing screws or is this a common failure on the screen on this model?

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Screen failure

You have an issue going on with the hinges. Can we have the full model number of the laptop. Possibly at this point the damage is still repairable without big expense. 

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Razz_DK
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Screen failure

yeah sure the number is

 

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HP Support Agent
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Screen failure

@Razz_DK,

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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