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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Someone could informe the list of compatible processors (or ...

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08-14-2020 08:54 AM
I just want to upgrade cpu in my old notebook dv7-2170us. But I can't find any information on the internet.
Could anybody inform me the list of compatible processors?
Thank you.
08-17-2020 07:50 AM
Hi @JM_papa
Welcome to the HP Support Community. I'd be happy to assist you with the processor issue.
Please refer to page#42 from the Maintenance and Service Guide to know more.
You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link.
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee
08-17-2020 10:56 PM
Sorry about that.
Here's the Maintenance and Service Guide for HP Pavilion dv7 Notebook PC
Asmita
I am an HP Employee