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Hi @, just as Anderson I'm looking for the same thing (firmware update or juste original firmware) to fix the exact same issue on my Spectre x360 13ac-

I installed the 15-bl00 touchscreen firmware update on my device and it wrecked my touchscreen.


So I'm looking for the original firmware or un update to get my Touchscreen and Pen back to normal running.

 

I juste wanna thank you for the interest to this issue. As Anderson said, you the only one who is willing help us. My local support contact is turning a deaf ears about a problem (yet obvious) of firmware and want to change my screen...

So glad to you see involvement which could be of great help to several users.
Thanks in advance.

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HI someone has this file? (SP79862.exe) because is not more in the hp site

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@gahfe

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking  here To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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If you have any other questions about posting in the community, please feel free to send me a private message!

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