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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Spectre X360 2017 Touch Input Delays / Disables for 2 Se...
Create an account on the HP Community to personalize your profile and ask a question
08-31-2017 01:31 AM
Hi @Chimney_83, just as Anderson I'm looking for the same thing (firmware update or juste original firmware) to fix the exact same issue on my Spectre x360 13ac-
I installed the 15-bl00 touchscreen firmware update on my device and it wrecked my touchscreen.
So I'm looking for the original firmware or un update to get my Touchscreen and Pen back to normal running.
I juste wanna thank you for the interest to this issue. As Anderson said, you the only one who is willing help us. My local support contact is turning a deaf ears about a problem (yet obvious) of firmware and want to change my screen...
So glad to you see involvement which could be of great help to several users.
Thanks in advance.
06-17-2019 09:21 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
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Thank you
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