Spectre X360 Extremely hot

[spectreowner]

I can't really say much more about what I think about this situation ... HP has already removed one of my previous messages...

[rockydd]

If it's worth anything, I expect my Spectre to get hot and I think the designers did too. It has amazing power for a thin laptop with (up to) 6 hour battery. My original MS Surface Pro gets hot all the time, and it has no fan or vents. And because the CPU is behind the display, you can't even use a traditional cooling pad (which I think is somewhat useless, anyway).

I tried attaching the Opolar vacuum under the Spectre, but the Spectre feet are so thin that I didn't like that arrangement. I'm proud of my pad invention. Around the house, I keep the Spectre on my cooler pad and just slide it against the Opolar and monitor the temperature using that app. The holes in the pad allow some circulation under the Spectre. When I take the Spectre somewhere, I just slip it in a thin case and strap it over my shoulder, HEAT BE DAMNED. Well...  I try not to do the CPU intensive stuff away from home. And the case doesn't feel much bigger or heavier than the Surface Pro case. I like the Spectre so much more than the Surface Pro (my backup system).

Good luck with your decisions.

[BelikovSergey]

Got bios update yesterday: 

F.42 Rev.A

Unfortunately, it does not fix overheat issue. Moreover, today my spectre even refuses to boot 2 times and then show windows restore message. It boots ok after this, but this bothers me.

If HP can't fix this, they could at least allow us to change some settings to do more aggressive cooling. With CoolSense for example. I am very disappointed.

I think I have to try to replace thermal grease and clean vents by next summer. I heard that this can lower temp about 5-10 C because companies cut the costs and use cheap thermal grease. And also maybe there is a bad contact between heatsink and CPU.

[joesatch]

i dont believe the Spectre runs hotter than any other machines, it's the aluminum case that conducts the heat. I have learned to live with the issue. You should upgrade to the latest Bios as well as keep high memory tasks to a minimum and run only when needed. In Windows performance settings, use the setting for "Best Performance" it will help. This is an i7 machine so its more powerful than other machines in this class. I'd rather have the extra power and not need it than not enough power and need it.

[Ray29]

Thanks for the info BelikovSergey! (reply to message 59)  I've installed the latest F42 and agree it looks like HP has finally solved the double key press issue (after 8 months of owernship).  

[rockydd]

Are you sure your issues are related to heat?

[Ray29]

Hi rockydd, I'm not sure if this is in reply to my message on double key strokes (shame this forum doesn't do nesting).  But I agree it's nothing to do with heat.  A few of us discussed other issues as well as heat problems (which included screen yellow spots and double key stroke issues).  Finally one of those issues (keyboard) was fixed with a BIOS update.  I haven't been able to test the overheating issue yet ith F42 - but I hear it's still not fixed.

[BelikovSergey]

My previous Spectre (non-convertible) also had an aluminium case and run much cooler. But it was i5 and 15". I regret buying 13" a little. But unfortunately, new 15" Spectre convertible is unavailable in Russia and I wanted to try convertible (and found it quite useful in some cases).

Yes, i7 is good, but I think that it can be properly cooled. For example, Lenovo Yoga have 2 vents as I have read. And MacBook 13" don't put i7 in 13" models (now I understand why).

HP had a solution for this - CoolSense, but broke it. The latest version is useless because it tries to decide for me and does not allow to choose what I want - power, temperature, noise.

[Le2]

C'mon guys, I've told you the solution months ago. Just do as told in the quote, and enjoy your fantastic laptop.

---

@Le2 wrote:

Ok guys I've got some [good] news for you all.

The reason for high disk usage, which causes the heating, is SKYPE! The only way to manage this problem is to uninstall it. Nevertheless, it's not simple because Skype is a built-in app on Windows 10.

Here is what you need to do to uninstall Skype, Get-skype and Skype Cam for good:

- Type "Powershell" on search bar.

- Right-click "Run as administrator"

- Type "Get-AppxPackage *skypeapp* | Remove-AppxPackage" and press Enter.

Vola! Worked on my i7-version. Ever since I uninstalled Skype, my Spectre x360 has been spectacular.

Here's more specific instruction

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[spectreowner]

Thanks Le2 for your suggestion. I appreciate your eagerness for others to cool off thier spectre. Nevertheless I use Skype for work all the time and I imagine many other spectre users do as well. I don't think I could convince everyone else to change apps because my expensive high-end laptop can't handle Skype!
The options so far are: Uninstall Skype and a home made cooling device... Both well meaning proposals from forum members and 0 solutions from HP; the company who we paid for a top Model laptop and has not given us any comment up to this moment.