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- Spectre x360 works with power adapter but will not charge

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04-16-2024 01:14 PM
Recently my laptop stopped charging and only works with the AC power adapter plugged in. I was able to restart the computer and get to the UTIF where I ran a diagnostic test on the battery. The test failed. I got the following message. I have replaced batteries before, my wife's Spectre had a swollen battery. But what about the blown fuse? Is that something I can replace?
04-21-2024 10:49 AM - edited 04-21-2024 10:51 AM
A blown fuse is an open zero ohm resistor and is not something you can open the battery and replace.
The bad cell is a definite red flag. That is end of service life level bad.
From the Maintenance & Service guide for your laptop (for parts reference only)
http://h10032.www1.hp.com/ctg/Manual/c05357610.pdf
See chapter 3, page 15, item 5
Description and HP Part number
6-cell, 79-WHr, 3.43-AHr, Li-ion (battery spare part kits include rubber feet) 902499-856
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04-21-2024 10:55 AM
Thanks, I was able to order a replacement battery and swap it out with the old one. I reassembled the laptop and powered it up and it worked fine! I ran a power diagnostic test and it passed. The test recommended calibrating the new battery which I did, it took about 4 hours. So everything is fine now!
04-21-2024 10:58 AM
Might I ask why you marked your own reply as the solution?
It helps others when they can come and find information when they may be searching online for a solution to the very same issue you had.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"