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Level 2
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Message 31 of 35
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To repeat my statement I wish to complain to a higher HP authority about this. 

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Level 2
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Message 32 of 35
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To be clear I would like the address of somebody to complain to about this

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HP Support Agent
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Message 33 of 35
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@tazzydemon

Thank you for replying, 

 

I understand your predicament and have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee

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Message 34 of 35
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does palm rejction work with the spectre x360 when using the included pen?

I want to use the spectre for note taking using the included pen.

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Level 2
34 27 0 3
Message 35 of 35
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Yes, palm rejection works with the new 2017 Spectre x360, when using a compatible N-trig pen. This includes the included stylus, the Bamboo Ink, the Surface Pen, etc. However, be aware that the palm rejection can be pretty aggressive, as shown in this (and many other) video: https://www.youtube.com/watch?v=laLYqBeHqDs

The video is specifically for the 15-inch model, although I can confirm that the delay is also present with my 13-inch spectre x360.

Well, please excuse my English, not native speaker here, also this is the first time I upload video to YouTube... Just want to show you guys the "touch delay...
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