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ybansal82
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Message 1 of 16
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Solved!

Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

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My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Please help me.. Also, please note down my Notebook details:

 

HP Pavilion 15 Notebook PC

{Private Information Removed}

Product number: E3B55PA#ACJ

Windows 8 Single Language 64-bit 

Date of Purchase: 24 Aug. 2013

 

Regards,

Yash Bansal

{Private Information Removed}

 

1 ACCEPTED SOLUTION

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Sanchertx
Level 8
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Message 3 of 16
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Hello ,

 

Please check the following in the control panel, it is possible the touchpad has been turned off.

You can enable the double tapping feature on/off feature.

 

touchpad.JPG

I am an HP employee.

"Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button or mark the post that solved your problem as the Accepted Solution. Thanks!"

View solution in original post

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ybansal82
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Message 2 of 16
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I tried Uninstaling Synaptics Touchpad drivers through Control Panel > Programs and Features, rebooted the computer and install updated one from Drivers Download (sp61881.exe) but it did not helped. The touchpad is still the same.

 

I am getting the below error when i am tring to access the Mouse Properties.

error.png

 

Urgent help will be highly appretiated. Waiting.

 

Regards,

Yash

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Sanchertx
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Message 3 of 16
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Hello ,

 

Please check the following in the control panel, it is possible the touchpad has been turned off.

You can enable the double tapping feature on/off feature.

 

touchpad.JPG

I am an HP employee.

"Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button or mark the post that solved your problem as the Accepted Solution. Thanks!"
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DrAhmad
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Message 4 of 16
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it work,,,,,,thanks ......


@Sanchertx wrote:

Hello ,

 

Please check the following in the control panel, it is possible the touchpad has been turned off.

You can enable the double tapping feature on/off feature.

 

touchpad.JPG


 

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Calliso040
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Message 5 of 16
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I have tried the suggestion of going to the control panel and my setting were not turned off.  I disabled then enabled the touchpad but my mouse touchpad is still not working.  What next?

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Emy2205
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Message 6 of 16
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I have exactly the same problem! I have searched all over the internet. HELP!

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Nadia_17
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Message 7 of 16
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Can you post the steps to get there? Picture is not very clear.
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moet-bubbles
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Message 8 of 16
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I have just bought my laptop last week and now my touchpad isnt working, I have tickedthe box as shown in photo but it keeps unchecking itself, iv been at this nearly three hours.....
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MobyDick12000
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Message 9 of 16
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This is what worked for me...

 

Go to and open;

 

Control panel

Device manager

Mice and other pointing devices

Synaptics PS/2 Port TouchPad

Driver

Rollback Driver (Yes)

Update driver

 

Hope this helps!

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Suleimaan
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Message 10 of 16
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i uninstalled synaptics touchpad for my hp pavillion 15 notebook r043 and i dont know how to reinstall it and i dont have driver to install can you get me the link with appropriate procedure...thanku

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