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Honor Student
Posts: 3
Member Since: ‎09-01-2013
Message 1 of 16 (44,386 Views)
Accepted Solution

Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

[ Edited ]

My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Please help me.. Also, please note down my Notebook details:

 

HP Pavilion 15 Notebook PC

{Private Information Removed}

Product number: E3B55PA#ACJ

Windows 8 Single Language 64-bit 

Date of Purchase: 24 Aug. 2013

 

Regards,

Yash Bansal

{Private Information Removed}

 

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Accepted Solution

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

Hello ,

 

Please check the following in the control panel, it is possible the touchpad has been turned off.

You can enable the double tapping feature on/off feature.

 

touchpad.JPG

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Honor Student
Posts: 3
Member Since: ‎09-01-2013
Message 2 of 16 (44,369 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

I tried Uninstaling Synaptics Touchpad drivers through Control Panel > Programs and Features, rebooted the computer and install updated one from Drivers Download (sp61881.exe) but it did not helped. The touchpad is still the same.

 

I am getting the below error when i am tring to access the Mouse Properties.

error.png

 

Urgent help will be highly appretiated. Waiting.

 

Regards,

Yash

Associate Professor
Posts: 922
Member Since: ‎11-17-2008
Message 3 of 16 (44,321 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

Hello ,

 

Please check the following in the control panel, it is possible the touchpad has been turned off.

You can enable the double tapping feature on/off feature.

 

touchpad.JPG

I am an HP employee.

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Student
Posts: 1
Member Since: ‎02-22-2014
Message 4 of 16 (43,243 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

it work,,,,,,thanks ......


Sanchertx wrote:

Hello ,

 

Please check the following in the control panel, it is possible the touchpad has been turned off.

You can enable the double tapping feature on/off feature.

 

touchpad.JPG


 

Top Student
Posts: 1
Member Since: ‎10-27-2014
Message 5 of 16 (39,131 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

I have tried the suggestion of going to the control panel and my setting were not turned off.  I disabled then enabled the touchpad but my mouse touchpad is still not working.  What next?

Honor Student
Posts: 1
Member Since: ‎11-03-2014
Message 6 of 16 (38,694 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

I have exactly the same problem! I have searched all over the internet. HELP!

Student
Posts: 1
Member Since: ‎11-04-2014
Message 7 of 16 (38,569 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

Can you post the steps to get there? Picture is not very clear.
Student
Posts: 1
Member Since: ‎11-08-2014
Message 8 of 16 (38,285 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

I have just bought my laptop last week and now my touchpad isnt working, I have tickedthe box as shown in photo but it keeps unchecking itself, iv been at this nearly three hours.....
Tutor
Posts: 4
Member Since: ‎11-11-2014
Message 9 of 16 (37,995 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

This is what worked for me...

 

Go to and open;

 

Control panel

Device manager

Mice and other pointing devices

Synaptics PS/2 Port TouchPad

Driver

Rollback Driver (Yes)

Update driver

 

Hope this helps!

Honor Student
Posts: 1
Member Since: ‎06-07-2015
Message 10 of 16 (32,647 Views)

Re: Synaptics Touchpad of my HP Pavilion 15 Notebook PC not working

i uninstalled synaptics touchpad for my hp pavillion 15 notebook r043 and i dont know how to reinstall it and i dont have driver to install can you get me the link with appropriate procedure...thanku

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