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‎06-17-2024 03:48 PM

HP Recommended
Product: HP ZBook Power G7 Mobile Workstation IDS Base Model

I need a service to replace the battery on my Z-book Power G7.

The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty.
REOOW

 

  • Warranty Type: 3
  • Cycle count: 41 / 1000
  • Manufacturer: 333-2C-0E-A
  • Serial Number: 02706 2020/09/22
  • Temperature: 31 °C
  • Current: 0 mA
  • Failure ID: REOOW
  • Adaptive Battery Optimizer: Enabled/Activated
  • Terminal Voltage: 12520 mV
  • Design Voltage: 11580 mV
  • AC Power: Yes
  • CT Number: 6JTZP04TZE92WX
  • Design Capacity: 83 WHr
  • Full Charge Capacity: 74 WHr (89%)

Remaining Capacity: 66 WHr

Category:
1 REPLY 1

‎06-17-2024 05:55 PM

HP Recommended

@yuri_imp 

 

You have to contact HP directly in your country (using Whatsapp) if you would book a service. Battery of my machine failed, I booked last week, an engineer called me on Friday and confirm to get to my house on Monday (yesterday). He has not turned up yet.

 

Regards.

BH
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