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‎01-13-2022 05:13 AM

HP Recommended
Product: HP envy x 360 convertible

The left hinge of my laptop broke suddenly . What to do now? I look after my laptop and am very gentle with it. Please help! The screen is working ok but opening and closing the laptop is causing problems 

Category:
1 REPLY 1

‎01-14-2022 11:48 AM

HP Recommended

@HHHH4

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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