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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Jeroenvtec
Level 1
7 3 0 0
Message 11 of 15
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Hi

 

I have tried the steps with the power button for 30 sec and indeed it does the firmware update when you changed the bios. but it stops all the time with a 10s interval, then you can type for 5 sec and gone again. I have 3 of those 1012 g1 laptops. If I connect it to other and boot up and disconnect it with the firmware update it works afterwards very fine ! but when it completes the firmware from tablt 1 to kaeyboard 1 it will not work steady on tablet 1, I have to change keyboard and do the disconnect trick.

 

So a bios update is scared for me now.

how to handle this kind of trouble with the keyboard ?

 

thanks

 

Jeroen

 

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Jeroenvtec
Level 1
7 3 0 0
Message 12 of 15
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does still have the issue the keyboard connects and disconnects after a base firmware on all models.

 

any tips ?

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Jeroenvtec
Level 1
7 3 0 0
Message 13 of 15
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Hello HP ?? Any advise please , still have the issue with bios 1.20

no keyboard anymore after that update, it goes on off on and so an

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kclau1948
Level 1
13 1 0 0
Message 14 of 15
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I have this same problem, the Elite x2 cannot detect the Keyboard. 

As instructed.

I shutdown the Elite x2

I disconnect the Keyboard

I press ON/OFF switch for 30 seconds

I attached the Keyboard

1 switch ON the Elite x2

It works.

Thank you very much for the info.

K C LAU

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hudferr
Level 1
5 4 0 1
Message 15 of 15
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Thanks for tips! I got the same error on HP Pro X2 G1 612 travel keyboard after BIOS update.

 

But in this model, I pressed reload button for 30 sec instead power button.

 

At now the notebook is working perfectly!

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