cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1
7 6 0 0
Message 11 of 15
4,900
Flag Post
HP Recommended

Travel Keyboard Not Working - Elite X2 1012

Hi

 

I have tried the steps with the power button for 30 sec and indeed it does the firmware update when you changed the bios. but it stops all the time with a 10s interval, then you can type for 5 sec and gone again. I have 3 of those 1012 g1 laptops. If I connect it to other and boot up and disconnect it with the firmware update it works afterwards very fine ! but when it completes the firmware from tablt 1 to kaeyboard 1 it will not work steady on tablet 1, I have to change keyboard and do the disconnect trick.

 

So a bios update is scared for me now.

how to handle this kind of trouble with the keyboard ?

 

thanks

 

Jeroen

 

0 Kudos
Highlighted
Level 1
7 6 0 0
Message 12 of 15
4,837
Flag Post
HP Recommended

Travel Keyboard Not Working - Elite X2 1012

does still have the issue the keyboard connects and disconnects after a base firmware on all models.

 

any tips ?

0 Kudos
Highlighted
Level 1
7 6 0 0
Message 13 of 15
4,632
Flag Post
HP Recommended

Travel Keyboard Not Working - Elite X2 1012

Hello HP ?? Any advise please , still have the issue with bios 1.20

no keyboard anymore after that update, it goes on off on and so an

0 Kudos
Highlighted
Level 1
12 6 0 0
Message 14 of 15
3,742
Flag Post
HP Recommended

Travel Keyboard Not Working - Elite X2 1012

I have this same problem, the Elite x2 cannot detect the Keyboard. 

As instructed.

I shutdown the Elite x2

I disconnect the Keyboard

I press ON/OFF switch for 30 seconds

I attached the Keyboard

1 switch ON the Elite x2

It works.

Thank you very much for the info.

K C LAU

0 Kudos
Highlighted
New member
5 4 0 0
Message 15 of 15
2,887
Flag Post
HP Recommended

Travel Keyboard Not Working - Elite X2 1012

Thanks for tips! I got the same error on HP Pro X2 G1 612 travel keyboard after BIOS update.

 

But in this model, I pressed reload button for 30 sec instead power button.

 

At now the notebook is working perfectly!

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation