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HP Recommended
255 G8
Microsoft Windows 10 (64-bit)

My laptop has a USB-C 3.2 Gen 1. Can I use this to connect to a monitor? I tried using an hdmi to usb adapter but the laptop didn't communicate to the screen.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The USB-C in your notebook does not support DP alt mode, so you can not connect an external monitor through USB-C.

It would only be possible if you purchase a USB to HDMI converter (with Graphics chip).

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

The USB-C in your notebook does not support DP alt mode, so you can not connect an external monitor through USB-C.

It would only be possible if you purchase a USB to HDMI converter (with Graphics chip).

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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