• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-20-2021 07:19 AM

HP Recommended
Product: 255 G8
Operating System: Microsoft Windows 10 (64-bit)

My laptop has a USB-C 3.2 Gen 1. Can I use this to connect to a monitor? I tried using an hdmi to usb adapter but the laptop didn't communicate to the screen.

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2021 10:43 AM

HP Recommended

Hi,

The USB-C in your notebook does not support DP alt mode, so you can not connect an external monitor through USB-C.

It would only be possible if you purchase a USB to HDMI converter (with Graphics chip).

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-20-2021 10:43 AM

HP Recommended

Hi,

The USB-C in your notebook does not support DP alt mode, so you can not connect an external monitor through USB-C.

It would only be possible if you purchase a USB to HDMI converter (with Graphics chip).

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.