Unable to expand RAM on HP ZBook 16 Fury G10

[resistencia]

I don't think so. HP does not. Can you indicate me the complete model of the memory you are using?

[Creaky1]

Sure, here is a (dutch) screenshot of the specs of the G10 SO-DIMM.

And I'm trying to expand the RAM with this SO-DIMM:

[maxlga]

May I add  me in the loop? I have the same exact problem...I add also i tried to put only one new RAM bench but the notebook do not start. Fan at max speed with black screen

[resistencia]

Enter the BIOS and deactivate the following function

[Creaky1]

Unfortunately no change, system still doesn't boot. Just a black screen and fans going to 100%. 😕

[resistencia]

if you leave a single memory either one of the two, it works ? or by swapping between slots

[Creaky1]

Unfortunately not, the laptop only accepts the factory installed module in slot 1. Moving it to any other slot results in not booting.

[Creaky1]

Some news. I was just able to use the SO-DIMM from another G11.

The SO-DIMMs were exactly the same brand and type, but unfortunately it still didn't work.

I placed the SO-DIMMs in slot 1 and slot 2 as the manual specifies; result is black screen and fans to 100%.

I placed the SO-DIMMs in Slot 1 and slot 3 (one SO-DIMM in position 1 of each memory channel); result is black screen and fans to 100%.

It's starting to look like there is something structurally wrong with these laptops.

[resistencia]

try, when it is in black screen press ESC key several times.

[Creaky1]

Thanks again for your help!

I've tried pressing the esc key in numerous occasions but it doesn't do anything. The laptop doesn't boot far enough to enter the setup/bios.