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Pavilion g6-2304eu
Microsoft Windows 8.1 (64-bit)

Good afternoon. Please tell me what this device is (ACPI\HPQ0004\3&11583659&0) and what driver can be installed?

1 ACCEPTED SOLUTION

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HP Recommended

Here is a solution from an old thread

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/ACPI-HPQ0004-3-amp-11583659-amp...


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View solution in original post

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HP Recommended

Here is a solution from an old thread

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/ACPI-HPQ0004-3-amp-11583659-amp...


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Many thanks for the quick response, read the message, the specified direction was correct, downloaded and installed the driver and everything worked. Thank you again and merry Christmas to You.

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You are welcome.  Great - glad to help

Merry Christmas to you and yours.  And a Happy New Year


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