• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion dv7 Notebook PC FV278AV CNF0020TG9
Microsoft Windows 7 (64-bit)

I have HP Pavilion dv7t-2200

BIOS F.46         08/25/2011

Mainboard HP3624 rev18.51

Chipset  PM45 rev7

Southbridge  82801IM(ICH9-M) rev3

Bay CPU Intel Quad Core Q9100 . 

But laptop not started. Just black screen and LEDs ("CapsLock"&"NumLock") blinks 1 time - Error CPU.

1) Does the motherboard support this processor?

2) Is it necessary to purchase cpu at number 507947-001? If I just buy it by model name will it not be supported?

 

Q9100Q9100

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

It should have worked according to chapter 1, page one of the service manual...and it doesn't show that a different system board is required according to the list of motherboard parts in chapter 3.

 

http://h10032.www1.hp.com/ctg/Manual/c01689926

 

There is only one ordering code for that processor, and you have it.

 

https://ark.intel.com/products/37033/Intel-Core-2-Quad-Processor-Q9100-12M-Cache-2-26-GHz-1066-MHz-F...

 

So ordering by the HP part number will only get you the same one you have now. 

 

And you have the latest BIOS revision installed, so it isn't that either.

 

I would have to conclude that the service manual is wrong, and only the dual core processors are supported.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

It should have worked according to chapter 1, page one of the service manual...and it doesn't show that a different system board is required according to the list of motherboard parts in chapter 3.

 

http://h10032.www1.hp.com/ctg/Manual/c01689926

 

There is only one ordering code for that processor, and you have it.

 

https://ark.intel.com/products/37033/Intel-Core-2-Quad-Processor-Q9100-12M-Cache-2-26-GHz-1066-MHz-F...

 

So ordering by the HP part number will only get you the same one you have now. 

 

And you have the latest BIOS revision installed, so it isn't that either.

 

I would have to conclude that the service manual is wrong, and only the dual core processors are supported.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.