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‎03-03-2017 10:08 PM

HP Recommended
Product: 15-g027au
Operating System: Microsoft Windows 8 (64-bit)

I want to upgrade thew ram but im unable to get the back off. I've removed all the screws but it won't come off. This is the product No. 15-g027au.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-03-2017 10:31 PM

HP Recommended

Hi,

 

You will have to remove few screws under the rubber feet and please note: this may damage those feet and could void warranty.

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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3 REPLIES 3

‎03-03-2017 10:31 PM

HP Recommended

Unfortunately, many of the newer laptops are not user friendly when it comes to upgrades-and anything other than battery,kbd & CD/DVD drive is listed as Authorized Service Provider tasks. Your Maintenance & Service Guide :

http://h10032.www1.hp.com/ctg/Manual/c04886216

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***Click the "YES" button if you think this response was helpful.***
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‎03-03-2017 10:31 PM

HP Recommended

Hi,

 

You will have to remove few screws under the rubber feet and please note: this may damage those feet and could void warranty.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-03-2017 11:14 PM

HP Recommended

Once i removed the rubber and screws and read the manual... i was inside. Thanks

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