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‎02-22-2021 06:05 AM - edited ‎02-22-2021 06:19 AM

HP Recommended
Product: HP Pavilion dv6500
Operating System: Microsoft Windows 10 (64-bit)

I have replaced the original 2Gbt Ram for 4 Gbt Ram* but the bios and the OS is only showing 2Gbt. I am using bios version F.5A. Is there a later bios version I should install to recognise 4Gbt Ram? Running 64 bit Win 10. Your advice would be appreciated.

 

Kind regards

Chris

 

* TECMIYO 4GB Kit (2x2GB) PC2 6400 SODIMM 2Rx8 PC2-6400S CL6 DDR2 SODIMM 800MHZ 1.8V DDR2-800 200pin Non-ECC Unbuffered Laptop Memory Ram for Imac Intel, AMD System (New)

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2021 06:14 AM - edited ‎02-22-2021 06:22 AM

HP Recommended

My apologies! I forgot to check the obvious. I opened up the laptop and it appears that one of the ram sticks was not seated all the way in. I removed it and re-seated it properly and now I am seeing 4Gbt ram. That's a relief! 

 

So if anyone else experiences this problem, that is something to check.

 

Kind regards

Chris

View solution in original post

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‎02-22-2021 06:14 AM - edited ‎02-22-2021 06:22 AM

HP Recommended

My apologies! I forgot to check the obvious. I opened up the laptop and it appears that one of the ram sticks was not seated all the way in. I removed it and re-seated it properly and now I am seeing 4Gbt ram. That's a relief! 

 

So if anyone else experiences this problem, that is something to check.

 

Kind regards

Chris

Was this reply helpful? Yes No
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