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Hi all

Is it OK to use a none HP charger for my HP Envy x360 Laptop 14-fc0007nx (A24W1EA) as I lost its 65W type C charger as it isn't available in my town. The charger I purchased has 3 output ports, 1 with max 100W, 1 max 30W, both type C and 1 type A with 22.5W max

Is it OK to use for charging it or I have to get an HP 65W type C charger like the one came with notebook? 

Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Thamer-KSA,

Thank you for getting back. Could you please share the Pc details in private so I can try to check and get all the help?

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

View solution in original post

5 REPLIES 5
HP Recommended

Hi @Thamer-KSA,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can imagine how inconvenient it must be to lose your original HP charger, especially when you're in the middle of work and can’t find a replacement nearby. Let’s make sure your HP Envy x360 14-fc0007nx stays safe and powered up without risking damage.

Can You Use a Non-HP Charger?

Yes, you can use a third-party USB-C charger, but there are a few important conditions to ensure it’s safe and effective:

What to Check:

  1. Power Output: Your laptop originally came with a 65W USB-C charger. The third-party charger you mentioned has:
    • 1 USB-C port with 100W max –  This is safe and sufficient.
    • 1 USB-C port with 30W max –  Too low for your laptop.
    • 1 USB-A port with 22.5W –  Not suitable for laptop charging.
  2. USB-C PD (Power Delivery) Support: Ensure the charger supports USB-C PD 3.0 or 3.1. This is crucial for safe voltage negotiation with your laptop.
  3. Cable Quality: Use a high-quality USB-C to USB-C cable rated for 100W (5A/20V). A low-quality or underpowered cable can cause slow charging or even overheating.


Risks of Using Non-HP Chargers

  • Inconsistent charging or no charging if the charger doesn’t properly negotiate PD.
  • The battery wears over time if the voltage/current delivery is unstable.
  • No HP support for damage caused by third-party accessories.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

HP Recommended

Greetings and thank you for your excellent support.

 

I have another question and truly appreciate your feedback.

1- What or how to find a maintenance guide doc that list the P/N for my laptop that will provide the P/N for HP original charger?

HP Recommended

Hi @Thamer-KSA,

Thank you for getting back. Could you please share the Pc details in private so I can try to check and get all the help?

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

HP Recommended

Thank you for the remarkable support and feedback.

HP Recommended

Hi @Thamer-KSA,

You’re very welcome. I truly appreciate your kind words! 🙏

If you need any assistance in the future, please do keep us posted.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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