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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: Pavilion 15-cc123
Microsoft Windows 10 (64-bit)

Hello,

After several hours of research, I still can not find what battery my HP Pavillion 15cc123CL uses. I want to replace the battery but I cannot for the life of me find what battery I need to purchase. Any help would be appreciated. Thank you.

1 REPLY 1
HP Recommended

@Collin_ 

 

It uses 3-cell, 41 Wh Li-ion part # 920070-855 which is N/A from HP Online now

 

          http://partsurfer.hp.com/Search.aspx?searchText=920070-855

 

Please try Amazon

 

        https://www.amazon.com/Compatible-Pavilion-HSTNN-LB7X-920070-855-920046-421/dp/B07RLY2RSM

 

Regards.

BH
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