-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The specs of your machine is
https://support.hp.com/my-en/document/c06309350
Two (2) things you can upgrade (less cost):
- RAM : It has 4 GB DDR4-2133 SDRAM (1 x 4 GB) now. RAM is very cheap now you can upgrade to 16GB using https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct14881922 (RAM will run at 2133MHz)
- STORAGE: It has Intel Core processor only therefore it supports dual storage. It has a slow 1 TB 5400 rpm SATA now therefore you can add M.2 SATA SSD to your machine and move C: to M.2 SSD. For example (1TB or 2TB)
https://www.samsung.com/au/memory-storage/sata-ssd/ssd-860-evo-sata-3-m-2-1tb-mz-n6e1t0bw/
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The specs of your machine is
https://support.hp.com/my-en/document/c06309350
Two (2) things you can upgrade (less cost):
- RAM : It has 4 GB DDR4-2133 SDRAM (1 x 4 GB) now. RAM is very cheap now you can upgrade to 16GB using https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct14881922 (RAM will run at 2133MHz)
- STORAGE: It has Intel Core processor only therefore it supports dual storage. It has a slow 1 TB 5400 rpm SATA now therefore you can add M.2 SATA SSD to your machine and move C: to M.2 SSD. For example (1TB or 2TB)
https://www.samsung.com/au/memory-storage/sata-ssd/ssd-860-evo-sata-3-m-2-1tb-mz-n6e1t0bw/
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community