-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Where can I find 3-cell, 41 Wh Lithium-ion prismatic Battery

Create an account on the HP Community to personalize your profile and ask a question
11-04-2021 06:13 AM
I believe my battery needs to be replaced (battery does not charge, and battery component test failed at start-up), but I am having trouble finding a replacement online. The original purchase email from my HP laptop, which is customized, lists the following battery: 3-cell, 41 Wh Lithium-ion prismatic Battery. I cannot find any such laptop available on HP's website. Two-part question: (1) do I need an exact match for my original battery? For instance, could I purchase the following instead: Battery pack (Primary) - 3-cell lithium-Ion (Li-Ion), 3.25Ah, 36Wh? (2) If I do need an exact match, where can I find a 3-cell, 41 Wh lithium-ion prismatic battery?
Thanks!
11-04-2021 10:30 AM
The service manual for the HP 15t-Da0000 series laptops is available here and lists the battery needed on page 41:
Battery (3-cell, 48 WHr) L11119-855
Note: the battery is not listed as user-replaceable, is listed as replaceable by authorized service providers only. See the warning on page iii of the service manual:
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.