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‎06-22-2021 02:12 AM

HP Recommended
Product: hp15s-eq00500au
Operating System: Microsoft Windows 10 (64-bit)

Why does my PC have only 5.9 GB RAM usable out of 8GB?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2021 03:08 AM

HP Recommended

2gb of the 8 are allocated for your integrated graphics so it shows that the CPU has 6gb to use.

 

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2 REPLIES 2

‎06-22-2021 03:08 AM

HP Recommended

2gb of the 8 are allocated for your integrated graphics so it shows that the CPU has 6gb to use.

 

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‎06-22-2021 07:40 AM - edited ‎06-22-2021 07:40 AM

HP Recommended

Hi, @Ashokk7 

 

HP released this document a while back, which explains the memory shortage.

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Athlon/Ryzen 3xxx processors, such as your model.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

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