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Tracestar
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Why has HP not issued a recall for the faulty spacebar on Spectre 360?

HP Recommended
HP Spectre x360 15.6"
Microsoft Windows 10 (64-bit)

I bought this computer less than two years ago for $1300. and the keyboard has been horrible since day one. I had a Dell that I purchased a year before this one that had some sort of issue where the screen kept going black. I thought I'd try an HP. Here I am two years later mad that I bought this. The space bar seems to be an issue and it is a disgrace that HP hasn't issued some sort of repair or fix for this issue. Every thing about this computer is wonderful but what good is it if you can't type? As a writer and graphic artist I need my space bar. I can hold it down all day on either side but if you don't hit it straight in the middle it doesn't go. Yes I have cleaned it out with air, turned it upside down and all of that. It's a hardware issue.  I am now looking at an ASUS because I'm so disappointed. 

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The_Fossette
HP Support Agent
HP Support Agent
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@Tracestar

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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