Why has HP not issued a recall for the faulty spacebar on Spectre 360?

[Tracestar]

I bought this computer less than two years ago for $1300. and the keyboard has been horrible since day one. I had a Dell that I purchased a year before this one that had some sort of issue where the screen kept going black. I thought I'd try an HP. Here I am two years later mad that I bought this. The space bar seems to be an issue and it is a disgrace that HP hasn't issued some sort of repair or fix for this issue. Every thing about this computer is wonderful but what good is it if you can't type? As a writer and graphic artist I need my space bar. I can hold it down all day on either side but if you don't hit it straight in the middle it doesn't go. Yes I have cleaned it out with air, turned it upside down and all of that. It's a hardware issue.  I am now looking at an ASUS because I'm so disappointed. 

[The_Fossette · Accepted solution]

@Tracestar

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