Why is my Win7 home prem to Win7 ultimate upgrade taking so long?

[Ben085]

Hello, i have recently gooten an upgrade key to go from Win7 home premium to Win7 ultimate. It is taking a long time to upgrade and i dont know if it is normal. Can someone explain if its supposed to take a long time?

[Max3Aj · Accepted solution]

Hey @Ben085, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Upgrading from Windows 7 Home Premium to Windows 7 Ultimate using a Windows Anytime Upgrade key usually doesn't take too long because it's mainly an unlock process rather than a full OS reinstallation. The key just enables the additional features of Ultimate that are already present in the system files.

How Long Should It Take?

• Normally, the Windows Anytime Upgrade process takes 10-30 minutes depending on system performance.
• If the upgrade is stuck for hours, there might be an issue.

What You Can Do:

Check If the Upgrade is Stuck

• If it’s been more than an hour, press Ctrl + Shift + Esc to open Task Manager and check if WindowsUpgrade.exe is using CPU/Disk.
• If there’s no activity, it might be frozen.

Restart and Try Again

• If the system is unresponsive, force a restart and see if it boots into Windows Ultimate.
• If not, retry the upgrade.

Run Windows Update

• Make sure all important updates are installed before upgrading.

Disable Antivirus

• Some security software can interfere with the upgrade.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Ben085]

Thanks a lot! I figured out it was frozen and got it to work.

[Max3Aj]

@Ben085, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Regards, 

Max3Aj