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- Re: adjust keyboard backlight timeout hp 15-da0031nr

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03-16-2020 03:31 PM
Ive seen registry edits to make but my registry is missing on of the sub categories. I called HP and they said the system was build to save energy so the 15 seconds timeout is there to stay, YET others have called HP and given a fix for this issue. I can't believe there isn't an easy way to change this feature.
03-20-2020 12:48 PM
If the option is not available in the BIOS then it is by design. Please refer to the below article for more information.
https://support.hp.com/in-en/document/c01612362
I hope that answers your question and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
03-21-2020 05:05 AM
03-21-2020 05:12 AM
Yes..that is the right answer but I wish there was a "work around" for those who want to try it and take the risk. I saw several registry edits but my registry isn't quite the same. I'm sure there is a simple fix but until then, I'll keep my eyes open for one.
03-21-2020 09:37 AM
Forget it dude
Your talking to a robot that wont budge his butt to help
This is the customer service HP provide on this support community
Your better off calling them ans speak your mind and put pressure
Dont give up, it worked for me 😉