battery laptop charge was draining fast

[vigneshanandbal]

hello this is vignesh babu from india, my laptop battery was reduced from 96 % to to 93 % with in 20 minutes , so please help regarding this,i saw that for hp no battery manager was available

[KrazyToad]

@vigneshanandbal

Welcome to HP Support Community

I would like to help

Is this a brand new Notebook?  This seems to be pretty normal battery usage

But you can try these steps

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Remove the Battery and unplug the Power Adapter ( For Notebooks with Removable Batteries )
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart

Next update the BIOS from this Link: https://support.hp.com/us-en/drivers

If the issue persists run a Battery Test again to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

Let me know how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[vigneshanandbal]

My notebook battery is inbuilt

[KrazyToad]

Instead of removing the battery after uninstalling the Microsoft ACPI Compliant Control Method Battery, just restart the Notebook and try the other steps

[vigneshanandbal]

My laptop age is 1. 5 years,but I have fully charged while shut down and when I on the laptop my charge was reduced to 82 , I don't know why this was happening,and I have done what you have told before

[KrazyToad]

Did you update the BIOS and ran the Battery Test?

May I know what was the outcome of the Test?

[vigneshanandbal]

Battery test is not available in my laptop,please send any video for that

[vigneshanandbal]

I have updated the bios and ran the battery test it was the showing that logic state as unknown and charge state as unknown state why?

[KrazyToad]

Thanks for keeping me posted

I suggest you contact HP Support in your region for further assistance

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

[vigneshanandbal]

Warranty expired sir, now what can I do?