• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15z-cw100
Microsoft Windows 10 (64-bit)

Hello,

Using hp support assistant I performed a bios update which has now corrupted my bios and I am stuck in a bios recovery loop.

I have followed the guidance on the page below but haven't had any luck recovering the bios. The laptop was fine before the upgrade so it was likely the bios update that fried it, I guess I should have let it be.

 

https://support.hp.com/in-en/document/ish_3932413-2337994-16

 

Can anyone help with a method to recover the bios? unfortunately my warranty expired 1 month ago.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

In a last ditch attempt to fix the laptop I bought a bios off of ebay for $25 and following this video I removed the bios with a heat gun and then soldered back on with an iron (I tried a few time to solder back on with the heat gun but it didn't work).

 

I was skeptical but it works now to my sons delight 🙂 I still won't buy another HP product.

 

https://www.youtube.com/watch?v=JEcvVWcdXk0

View solution in original post

13 REPLIES 13
HP Recommended

You might try the windows key + b key method spelled out here:

 

https://support.hp.com/us-en/document/ish_3966820-3438449-16

HP Recommended

I tried that also the recommendation at the link below too, still no luck.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Unable-to-open-BIOS-signature-f...

 

HP Recommended

Is there anything else that I can try to fix this?

 

Thanks in advanced

HP Recommended

What exactly happens when you power on?

HP Recommended

The system goes into a BIOS recovery boot loop, see attached picture.  It will continue to do this over and over again without successfully recovering the bios.

PXL_20220105_000711931.jpg

 

 

 

HP Recommended

Hi, any other thoughts on what I can do to fix the bios?

 

Thanks

HP Recommended

Not sure any of this will help.

 

https://support.hp.com/us-en/document/c01443505

 

Can you get into the UEFI interface by tapping esc as you power on?

HP Recommended

No I can't it goes straight into the BIOS recovery then won't let me into UEFI interface

HP Recommended

On Windows + B you have to be patient. Hold down the keys for like a full 60-90 seconds to see if anything different happens.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.