hp strem notebook-model(11-r050sa)-system not reading usb-or sd cards

[SEan2578]

hi everyone.please can someone help me.someone has been messing with my computer and they have turned my card readers off and i dont know how to turn them back on as i dont know how.thankyou world.shaun.

[MKazi · Accepted solution]

@SEan2578

Thanks for taking the time post on the HP Support Forums Page. We meet again 🙂

I read that the someone has disabled the memory card reader on your HP Stream Notebook - 11-r050sa laptop and you need assistance to enable them. I'll surely do my best to help.

I would like to know the following information to assist you better:

• How did you come to know the card reader is disabled? Is it not able to read any of the memory cards?

I suggest you to open the device manager.

• Look for "memory technology devices."
• If it is present then expand it and check if there is a yellow mark next to it.

• If the card reader is present and still does not read any media then right click on the memory card reader drivers and select uninstall. 
• Restart the laptop and Windows should automatically install the drivers.
• If the drivers are missing or do not get added after Windows starts then you may download and install them from this link. 

I hope this does the trick. Let me know the results. Good luck!