• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (32-bit)

i want to upgrade my laptop ram but which should i buy?

intel core i3 5005u

my base ram is 4 gb

1 REPLY 1
HP Recommended

If you are running a 32 bit operating system like you posted, the maximum memory that can be used by Windows is limited to 4 GB.

 

If you install a 64 GB operating system most HP notebooks that come with Intel 5th generation core processors can support 2 x 8 GB of DDR3L-1600 MHz memory.

 

You can find the memory upgrade information in chapter 1 of your notebook's maintenance and service guide.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.