internal power cable cable alimentation interne HP Pavilion Gaming Laptop 17-cd0077nf power cable

[grenouille31]

French question - english question after french question

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J'ai acheté en janvier 2020 un PC portable HP Pavilion Gaming Laptop 17-cd0077nf.

J'ai juin 2021 le connecteur jack d'alimentation externe avait du jeu avec le connecteur du laptop et ne rentrait plus entièrement, il y avait des contacts aléatoires, la batterie ne se chargeait pas correctement suivant la position du cordon d'alim externe..

J'ai pensé que c'était le connecteur interne de l'ordinateur.
J'ai ouvert l'ordinateur et noté le spare number du cordon d'alimentation qui est L52815-F41.
J'ai commandé le cable L52815-F41 qui est identique à celui d'origine (longueur, connecteur carte mère et visuellement le connecteur femelle externe) mais le connecteur jack de l'alimentation externe 220V ne rentre pas dans le connecteur femelle de ce nouveau cable (test fait avant de monter le nouveau cable dans l'ordinateur).
J'ai essayé d'insérer le jack alim externe dans le connecteur femelle du cable commandé en forant un peu. J'ai ressenti un clic et suite à cela mon alim externe n'avaiet plus aucun contact électrique avec l'ordinateur

Je pensait que je l'avais cassé donc j'ai commandé une alimentation externe 135W HP Pavilion Gaming 15-ec0007nt 15-ec0052nu Chargeur Original (FR-HP-19.5V-6.9A-HU-4.5-3.0mm-1199). Cette alimentation est identique à celle d'origine et fonctionne correctement une fois insérée dans l'ordinateur pour charger la batterie.
Cette nouvelle alimentation ne rentre pas dans le connecteur femelle du cable neuf L52815-F41 commmandé.

Ma quesion est: est ce normal qu'un cable HP avec le même SPARE NUMBER soit différente de celui d'origine ayant le même spare number?
Y a t il une subtilité sur le hardware de cette game d'ordinateur portable?
Merci
Sylvain

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I bought an HP Pavilion Gaming Laptop 17-cd0077nf laptop in January 2020.

I June 2021 the external power supply jack connector had some play with the laptop connector and did not fit fully, there were random contacts, the battery was not charging correctly depending on the position of the external power cord. .

I thought it was the computer's internal connector.
I opened the computer and noted the spare number of the power cord which is L52815-F41.
I ordered the L52815-F41 cable which is identical to the original one (length, motherboard connector and visually the external female connector) but the jack connector of the external 220V power supply does not fit into the female connector of this new one cable (test done before installing the new cable in the computer).
I tried to insert the external power supply jack into the female connector of the cable ordered by drilling a little. I felt a click and as a result my external power supply had no electrical contact with the computer

I thought I broke it so I ordered a 135W HP Pavilion Gaming 15-ec0007nt 15-ec0052nu Original Charger External Power Supply (FR-HP-19.5V-6.9A-HU-4.5-3.0mm-1199). This power supply is identical to the original one and works correctly once inserted into the computer to charge the battery.
This new power supply does not fit into the female connector of the new cable L52815-F41 ordered.

My question is: is it normal that an HP cable with the same SPARE NUMBER is different from the original one with the same spare number?
Is there a subtlety about the hardware of this laptop game serie?
Thank you
Sylvain

[praveenbv]

Hi @grenouille31,

Welcome to the HP Support Community. I'd be happy to assist you with the replacement charger. 

Use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link. 

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Have a great day!  

[grenouille31]

Hi Praveenbv,

Thank you for your help/message.

I tried your Parts link but it give not a lot parts.

I research [Personal Information Removed] and then i choose my model HP Pav Gaming Laptop 17-cd0077nf.

I will try the talk/chat with HP support and also the third link because my laptop bought in January 2020 is out of guarantee 😞

Thank you again, i will keep you informed

Have a nice day

[grenouille31]

Hello Praveenbv,

As i did not found any article on specific size or bad size for my cable, i tried to insert my charger not directly but by twisting the "jack" and it can be inserted without damage.

Thank you for, your help

Sylvain