keyboard letters rubbing off

[Kgthibault]

I had the exact same issue with my HP spectre x360. Two of my keys have now rubbed off. It's very disappointing since the rest of the computer is holding up wonderfully. My laptop is out of warranty, where would you suggest I purchase a new keyboard and how should I go about getting it switched out for my current one?

Thank you.

[A4Apollo]

Hi! @Kgthibault, Welcome to HP forums.

I understand you have keyboard issues with your laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your laptop?

Please provide the product number of your PC to assist you better.

As you mentioned the paint on the keys of your keyboard are wearing off.

You could purchase replacement keyboard stickers as an alternative.  These are stick-on letters to replace worn keys on a keyboard.  

Most computers these days come with stick-on letters, so it is not really that far-fetched.  

Even the painted on letters can rub off -- how fast can depends on the individual.

Or you can purchase the replacement keyboard from HP part store or by contacting HP support.

Link to contact HP parts store.

Also, please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

Have a great weekend ahead! 🙂

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

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[Arthur-c]

@JohnEdward

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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