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‎12-02-2020 03:22 PM - edited ‎12-02-2020 03:23 PM

HP Recommended
Product: pavilion x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

Went to Crucial memory - did a scan of my device and found the new SSD and new Memory for my laptop.  received them, opened the laptop, and guess what - they are wrong - it looks like my laptop has no expansion slots for memory (return that piece) and the Sata drive I ordered - was actually supposed to be an m.2 drive.  has anyone ever replaced their m.2 drive?  

oh and crucial stands behind their suggestion for drive and memory choices. 

1 person had the same question
3 REPLIES 3

‎12-02-2020 03:31 PM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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‎12-02-2020 03:39 PM

HP Recommended

1kt49ua

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‎12-02-2020 03:52 PM - edited ‎12-02-2020 03:54 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your HP PAVILION X360 - 14M-BA114DX.

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

You have to remove the motherboard to get to where the memory is located.

 

See chapter 5, page 60.

 

Your notebook supports dual storage but if it came with a M.2 SSD, then the parts to add a 2.5" hard drive aren't there.

 

I see in chapter 3 where there is a sleeve part number, but I don't see any info on a drive cable that I would assume is also required to connect the drive to the sata controller on the motherboard.

 

You may want to ditch adding a 2.5" drive, and just buy a larger capacity M.2 SATA SSD.

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