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‎12-02-2020 03:22 PM - edited ‎12-02-2020 03:23 PM

HP Recommended
Product: pavilion x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

Went to Crucial memory - did a scan of my device and found the new SSD and new Memory for my laptop.  received them, opened the laptop, and guess what - they are wrong - it looks like my laptop has no expansion slots for memory (return that piece) and the Sata drive I ordered - was actually supposed to be an m.2 drive.  has anyone ever replaced their m.2 drive?  

oh and crucial stands behind their suggestion for drive and memory choices. 

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