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- my computer come with 8gb of ram, but it says that only 4 is...

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12-17-2023 04:00 PM - edited 12-17-2023 04:11 PM
Warranty is a free repair.
Free repair or parts replacement=no out of pocket expense
I can't see how your mother would be upset about that.
If you bought memory you would have to buy a pair of identical guaranteed compatible modules.
That costs $$ and do you really want to open up your laptop and risk breaking it?
That would make your mother upset with a very good reason.
Did you register your laptop online with HP for warranty?
"Also, I don't want to bother the warranty thing " That is a huge mistake.
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