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‎06-17-2016 08:03 AM

HP Recommended
Product: hp Envy m6
Operating System: Microsoft Windows 10 (64-bit)

its becoming slow, i use to play games with the laptop, but now its not as fast as it was, like it takes usual time to load google chrome or open a page on chrome or any other browser, even with the internet at its max. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-18-2016 01:32 PM

HP Recommended

Hi @waxdany

 

Welcome to the HP Support Forums. I understand that you are wondering if you can upgrade the ram from 4 gig to 8 gig. You can find this information in the manual: 

 

(21) Memory modules (2, PC3, 12800, 1600-MHz):
 8-GB memory module 670034-001
 4-GB memory module 641369-001
 2-GB memory module 652972-001

 

It would not hurt going through the following troubleshooting document. HP PCs - Slow Internet Troubleshooting (Windows 10, 😎. 

 

If you have any questions, or this does not resolve the issue, let me know.
If this resolves your issue, please click Accepted Solution. This will allow other people with the same issue to find the solution easily. If you wish to say thanks, feel free to click Kudos.  

 

 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-18-2016 01:32 PM

HP Recommended

Hi @waxdany

 

Welcome to the HP Support Forums. I understand that you are wondering if you can upgrade the ram from 4 gig to 8 gig. You can find this information in the manual: 

 

(21) Memory modules (2, PC3, 12800, 1600-MHz):
 8-GB memory module 670034-001
 4-GB memory module 641369-001
 2-GB memory module 652972-001

 

It would not hurt going through the following troubleshooting document. HP PCs - Slow Internet Troubleshooting (Windows 10, 😎. 

 

If you have any questions, or this does not resolve the issue, let me know.
If this resolves your issue, please click Accepted Solution. This will allow other people with the same issue to find the solution easily. If you wish to say thanks, feel free to click Kudos.  

 

 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
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